TERMS OF SERVICE
Effective Date: October 6, 2026
Welcome to campaign.candrsenal.com (the “Website”), operated by C&Rsenal, LLC (“Company,” “we,” “us,” or “our”).
These Terms of Service (“Terms”) govern your access to and use of the Website and your purchase of apparel and other products offered through the Website.
By accessing the Website, creating an account, placing an order, or purchasing any product through the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website or place an order.
1. ELIGIBILITY
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order through the Website.
By using the Website, you represent that you have the legal capacity to enter into a binding agreement and that all information you provide to us is accurate and complete.
If you are purchasing products on behalf of a business or other organization, you represent that you have authority to bind that organization to these Terms.
2. PRE-ORDER PRODUCTS
Many of the products offered through the Website are sold on a pre-order basis.
A pre-order is an order placed for a product before that product is available for immediate shipment. When you place a pre-order, you are purchasing a product that is expected to be produced and shipped at a later date.
The estimated production and shipping dates displayed on the Website are estimates only. They are not guaranteed delivery dates.
Production, manufacturing, sourcing, quality-control, transportation, or other circumstances may cause a pre-order to be delayed.
By placing a pre-order, you acknowledge and agree that:
- The product may not be immediately available.
- The estimated delivery date may change.
- Your payment may be processed at the time you place the pre-order.
- The final product may vary slightly from product images, mockups, samples, or promotional materials.
- We will make reasonable efforts to provide updates concerning significant changes to anticipated production or shipping schedules.
We are not responsible for delays caused by manufacturers, suppliers, shipping carriers, customs authorities, natural disasters, governmental actions, labor disruptions, or other circumstances beyond our reasonable control.
3. ORDER ACCEPTANCE
Submitting an order through the Website constitutes an offer to purchase the selected products.
After you submit an order, you may receive an order confirmation email. An order confirmation does not necessarily constitute our acceptance of your order.
We reserve the right to accept, reject, or cancel any order at our discretion, including orders involving:
- Pricing or product-description errors;
- Suspected fraud or unauthorized activity;
- Unavailability of a product;
- Inventory or production limitations;
- Errors in customer information;
- Excessive or unusual quantities; or
- Other circumstances that make fulfillment impractical or inappropriate.
If we cancel an order after payment has been received, we will issue a refund of the amount paid for the canceled portion of the order.
4. PRE-ORDER CANCELLATIONS
Unless otherwise stated on the applicable product page, you may request cancellation of a pre-order by contacting us before the order enters production or fulfillment.
Once an order has entered production, been customized, or been prepared for shipment, cancellation may no longer be possible.
Please include your order number and the email address associated with your order.
We will determine whether the order is eligible for cancellation based on its production and fulfillment status.
5. REFUNDS
Refund eligibility depends on the circumstances of the order.
If we cancel your order, or if a refund is otherwise required under applicable law, we will refund the applicable amount to the original payment method unless otherwise agreed.
Refund processing times may vary depending on your payment provider or financial institution.
Unless otherwise stated on the applicable product page, shipping charges are non-refundable except where required by applicable law.
Nothing in these Terms limits any refund rights that cannot lawfully be waived.
6. RETURNS AND FINAL SALE
Unless otherwise stated on the applicable product page, pre-order apparel may be returned within 14 days of delivery, provided it meets all of the return conditions below. Apparel that does not meet these conditions is final sale and is not eligible for return or refund.
To be eligible for return, products must be:
- Unworn;
- Unwashed;
- Unaltered;
- Free from damage, stains, odors, or other signs of use; and
- Returned with original tags and packaging where applicable.
To request a return, contact us within 14 days of delivery and include your order number.
Customized, personalized, limited-edition, or otherwise designated final-sale products are not eligible for return.
Important: Nothing in this section limits rights provided to consumers under applicable law.
7. DEFECTIVE OR INCORRECT PRODUCTS
We want you to receive products that meet our quality standards.
If you receive a product that is defective, damaged in transit, or materially different from what you ordered, contact us within 14 days of delivery.
Please provide your order number and, where appropriate, photographs showing the issue.
Depending on the circumstances, we may provide a replacement, repair, store credit, or refund.
Minor variations in color, texture, printing, stitching, sizing, or appearance that are inherent to the manufacturing or printing process may not constitute defects.
8. PRODUCT DESCRIPTIONS AND IMAGES
We make reasonable efforts to accurately describe and display our products.
However, colors displayed on your device may differ from the actual product. Product images may also depict samples, prototypes, digital renderings, or styling that differs from the final product.
Measurements and sizing information are approximate and may vary slightly between products, manufacturing runs, or garment styles.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.
9. PRICING AND PAYMENT
All prices are displayed in U.S. Dollars unless otherwise stated.
Prices may change at any time, but price changes will not affect an order that we have already accepted unless otherwise required by law.
You authorize us, or our authorized payment processor, to charge your selected payment method for all amounts due in connection with your order.
You represent that you are authorized to use the payment method provided.
We are not responsible for fees imposed by your bank, credit-card issuer, payment provider, or other financial institution.
10. SALES TAXES AND OTHER CHARGES
Applicable sales taxes, duties, customs charges, import fees, or other governmental charges may be added to your order as required by law.
For international orders, the customer may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
11. SHIPPING AND DELIVERY
Products will be shipped to the address provided during checkout.
You are responsible for providing an accurate and complete shipping address.
We are not responsible for delays or delivery failures resulting from an incorrect or incomplete address supplied by you.
Estimated shipping dates are estimates and are not guaranteed.
Once a package has been transferred to a shipping carrier, delivery may be affected by circumstances outside our control.
For pre-orders, products may be shipped individually or together depending on the availability of the products included in an order.
If an order contains multiple pre-order products with different estimated release dates, we may ship the products separately or wait until all products are available.
Any applicable additional shipping charges will be disclosed before they are incurred.
12. INTERNATIONAL ORDERS
If we accept orders outside the United States, international customers acknowledge that delivery times may be longer and that additional customs, duties, taxes, or fees may apply.
We do not guarantee that products sold through the Website are available for import into every country.
You are responsible for determining whether products may legally be imported into your country.
13. ACCOUNTS
Certain Website features may require you to create an account.
You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring through your account.
You agree to notify us promptly if you believe your account has been accessed without authorization.
We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently or unlawfully.
14. PROHIBITED USES
You agree not to use the Website:
- For any unlawful purpose;
- To commit fraud or facilitate fraudulent transactions;
- To interfere with the operation or security of the Website;
- To access or attempt to access another user’s account;
- To scrape, copy, reproduce, or systematically collect Website content without permission;
- To introduce malicious code, viruses, or other harmful technology;
- To place orders using false or misleading information;
- To use automated systems to purchase products in violation of stated purchase limits; or
- In any manner that violates these Terms or applicable law.
15. INTELLECTUAL PROPERTY
The Website and its contents, including without limitation text, graphics, photographs, artwork, logos, product designs, trademarks, service marks, videos, software, and other materials, are owned by or licensed to the Company and are protected by applicable intellectual-property laws.
Except as expressly permitted by us, you may not reproduce, distribute, modify, publicly display, create derivative works from, sell, or otherwise exploit Website content.
Nothing in these Terms grants you ownership of any Company intellectual-property rights.
16. THIRD-PARTY SERVICES
The Website may use third-party services, including payment processors, shipping and fulfillment providers, hosting providers, email delivery providers, and other service providers.
Your use of third-party services may be subject to the third party’s own terms and privacy policies.
We are not responsible for the acts, omissions, policies, or performance of third-party service providers except to the extent required by applicable law.
17. PRIVACY
Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.
Privacy Policy: https://campaign.candrsenal.com/privacy-policy/
By using the Website, you acknowledge that you have reviewed the Privacy Policy.
18. DISCLAIMERS
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
WE DO NOT GUARANTEE THAT THE WEBSITE WILL ALWAYS BE AVAILABLE, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE DO NOT GUARANTEE THAT PRODUCT AVAILABILITY, PRODUCTION DATES, SHIPPING DATES, OR DELIVERY DATES WILL MEET ANY PARTICULAR ESTIMATE OR EXPECTATION.
NOTHING IN THESE TERMS EXCLUDES ANY WARRANTY OR RIGHT THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.
19. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE WEBSITE OR PURCHASE OF PRODUCTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO A PARTICULAR ORDER OR PRODUCT WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.
THIS SECTION DOES NOT LIMIT LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED.
20. FORCE MAJEURE
We will not be responsible for delays, failures, or interruptions caused by circumstances beyond our reasonable control, including natural disasters, severe weather, fire, flood, epidemic or pandemic, war, terrorism, civil unrest, governmental action, labor disputes, transportation disruptions, supply-chain interruptions, utility failures, internet or telecommunications failures, or failures of manufacturers or suppliers.
21. INDEMNIFICATION
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, affiliates, contractors, and service providers from claims, liabilities, damages, losses, and expenses arising out of or related to:
- Your violation of these Terms;
- Your misuse of the Website;
- Your violation of applicable law; or
- Your infringement or violation of another person’s rights.
22. GOVERNING LAW
These Terms will be governed by and interpreted in accordance with the laws of the State of South Carolina, without regard to its conflict-of-law principles.
Any dispute arising out of or relating to these Terms or your use of the Website will be subject to the jurisdiction of the courts located in Charleston, South Carolina, unless applicable law requires otherwise.
23. DISPUTE RESOLUTION
Before initiating formal legal proceedings, you agree to contact us and provide a reasonable opportunity to resolve the dispute informally.
24. CHANGES TO THESE TERMS
We may update these Terms from time to time.
When we make changes, we will post the revised Terms on the Website and update the “Effective Date” above.
Your continued use of the Website after revised Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
Changes will not retroactively alter material rights or obligations applicable to orders already accepted unless required by law or agreed to by you.
25. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
26. NO WAIVER
Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.
27. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any other policies expressly incorporated into these Terms, constitute the entire agreement between you and the Company concerning your use of the Website and supersede prior agreements concerning the same subject matter.
28. CONTACT INFORMATION
Questions regarding these Terms, orders, cancellations, returns, or other customer-service matters may be directed to:
C&Rsenal, LLC 3642 Savannah Hwy Ste 116 Box 103 Johns Island, SC, US, 29455
Email: info@candrsenal.com Contact form: https://candrsenal.com/contact/ Website: campaign.candrsenal.com

